WORKING REMOTELY AND ITS IMPACT ON EMPLOYEE PRODUCTIVITY: A POST-PANDEMIC ANALYSIS FROM A BUSINESS PROCESS OUTSOURCING COMPANY IN MANILA, PHILIPPINES
Author:
Shekainah E. Pontanoza
This is an open access article distributed under the Creative Commons Attribution License CC BY 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited
Working remotely in the midst of the pandemic has a vast effect on employees who used to work in designated offices. This study focuses on impact of remote working on employees productivity during the pandemic. A quantitative research design was utilized using a self-constructed questionnaire, and data were analyzed by a descriptive statistics. The respondents were one hundred (100) employees from one of the top Business Process Outsourcing (BPO) companies based in Manila who have to work from home due to the COVID-19 virus. The results showed that the employees who are working remotely are more productive than those who are working in designated offices. Based on the findings, it is recommended that Business Process Outsourcing (BPO) companies consider a permanent remote work setup for their employees.
| Pages | 01-02 |
| Year | 2023 |
| Issue | 1 |
| Volume | 1 |
